Last updated: 5 August 2026
This privacy policy explains how Jan Mayfield collects, uses and protects personal information when you visit this website, contact me, subscribe to receive emails, register for an event or purchase a service.
Who is responsible for your information
Jan Mayfield is the data controller responsible for the personal information described in this policy.
For questions about your information or this policy, contact:
Email: jansmail@hotmail.co.uk
Website: janmayfield.com
Information I may collect
I may collect:
- your name
- your email address
- your telephone number, when provided
- your billing or contact details
- details of events, webinars, programmes or services you register for
- messages and information you provide when contacting me
- your email preferences
- technical information collected when you use this website, including your IP address, browser type and website activity
- personal information you choose to share during a programme, session or enquiry
Please do not send sensitive personal information through the website unless it is relevant and necessary.
How your information is collected
Your information may be collected when you:
- subscribe to my email list
- register for a webinar or event
- purchase a programme, reading or other service
- contact me by email or through the website
- participate in a Zoom session, programme or event
- interact with this website and its cookies
- register through an external platform such as Eventbrite
How I use your information
I use personal information to:
- respond to enquiries
- provide services, programmes, webinars and events
- administer bookings and payments
- send joining instructions, confirmations and service-related information
- send emails and updates where you have agreed to receive them
- maintain appropriate business, financial and tax records
- improve my website, communications and services
- protect the security and lawful operation of my business
- comply with legal and regulatory obligations
I do not sell or rent your personal information.
Lawful bases for using your information
Depending on the circumstances, I process your information because:
- it is necessary to provide a service or fulfil a contract with you
- you have given consent, including consent to receive marketing emails
- I have a legitimate business interest in responding to enquiries, maintaining appropriate records and operating my business
- I am required to comply with a legal obligation
You may withdraw your consent to marketing at any time by using the unsubscribe link in an email or contacting me directly.
Email communications
If you subscribe to receive emails, your name and email address may be stored and managed through Mailchimp.
You can unsubscribe at any time by clicking the unsubscribe link included in each marketing email. Unsubscribing from marketing will not prevent me from sending essential information relating to a booking, purchase or service you have requested.
Bookings, events and payments
Bookings and payments may be processed through external providers, including Eventbrite and Stripe.
These providers process information under their own privacy policies. I do not receive or store your complete debit or credit card details.
Where necessary, I may receive your name, email address, booking information, transaction status and limited payment information needed to administer your purchase.
Online sessions and Zoom
Online webinars, programmes and sessions may be delivered through Zoom.
Your display name, email address, image, voice or contributions may be visible to other participants during a group session.
A session will not be recorded without informing participants. Where a recording is planned, this will be explained before recording begins.
Participants must not record or distribute sessions without permission.
Service providers
I may use trusted third-party services to operate the website and deliver my work, including:
- website hosting and administration providers
- Mailchimp
- Eventbrite
- Stripe
- Zoom
- email and cloud-storage providers
These providers may process information only as necessary to provide their services. Some may store or process information outside the United Kingdom. Where this happens, the provider is responsible for using appropriate legal safeguards for international data transfers.
How long information is retained
I keep personal information only for as long as it is reasonably required.
Generally:
- enquiry correspondence may be retained for up to two years
- booking, payment and financial records may be retained for up to six years for accounting, tax and legal purposes
- email subscription information is retained until you unsubscribe or the mailing list is no longer used
- programme administration records are retained only for as long as reasonably necessary
Limited information may be retained where required to record that someone has unsubscribed or requested no further contact.
Cookies and website information
This website may use cookies and similar technologies to:
- make the website function correctly
- remember visitor preferences
- understand how visitors use the website
- support security and performance
Where required, non-essential cookies should not be placed without your consent. You can also manage or delete cookies through your browser settings.
Protecting your information
I take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure.
No internet-based system can be guaranteed to be completely secure, but I limit access to personal information and use established service providers where appropriate.
Your rights
Under UK data protection law, you may have the right to:
- request access to your personal information
- ask for inaccurate information to be corrected
- request deletion of your information in certain circumstances
- request restriction of processing
- object to certain uses of your information
- withdraw consent
- request transfer of information in certain circumstances
- complain about how your information has been handled
To exercise any of these rights, email jansmail@hotmail.co.uk.
I may need to verify your identity before completing a request.
Complaints
Please contact me first if you have concerns about how your information has been used.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection:
Information Commissioner’s Office
Other websites
This website may contain links to third-party websites. I am not responsible for the privacy practices or content of those websites. Please read their privacy policies before providing personal information.
Changes to this policy
This policy may be updated when my services, website or legal obligations change. The latest version will always appear on this page with its most recent revision date.
Publish that page, but do not add it to the main navigation. We will link it in the footer with the other legal pages. This follows the information the ICO expects a privacy notice to contain, including purpose, retention, sharing, rights and complaint information. ICO guidance
Business and correspondence address:
Office 1, Izabella House
24–26 Regent Place
City Centre
Birmingham
B1 3NJ
